Surendra Sharma

Surendra Sharma

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Wednesday, November 9, 2016

Launchpad button disappear from Sitecore



One of my colleague working on Sitecore desktop instance and he called me for help that his Launchpad icon is just disappear.
If you login to Sitecore desktop, normally Launchpad icon looks as highlighted with yellow box below 

With Launchpad Icon
With Launchpad Icon


However, on my colleague system, Launchpad icon was missing as 

Without Launchpad Icon
Without Launchpad Icon
 

Due to this he can’t choose any of the options like control panel or desktop.
Solution: 


Just logged-out and login again. You will get your Launchpad button again. 

This trick worked for him. But I suppose this is temporary solution. I was unable to reproduce it on my system so unable to figure out the exact cause. 

Let me know if anyone knows the root cause and its permanent solution.

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